Dedicated Support

DEDICATED SUPPORT
Focus on your business by having your servers and applications managed by people who know the technology inside out — Meet team SysAlly

We can help you.

SysAlly Engineers act as an extension to your office, a part of your staff, just in another location. Our team can work seamlessly with your existing team, extending the whole support team.

Unlimited Support

Your customers get unlimited support for virtually anything at no extra cost.

24x7 UPtime monitoring

Being the team behind 365andUP.com, we know UPtime matters! All the servers are monitored 24x7 via our custom monitoring solution or your specific product like Nagios, Zabbix etc.

Quality Audit

We have an in-house quality-auditing department. The support tickets are audited for technical and communication efficacy.

Preventive maintenance

One of the secrets of a successful business is ensuring that known issues are prevented before it’s raised, and this is where our Preventive Support comes as an advantage. All the servers are audited, hardened and performance-optimised on a regular basis.

Server Infrastructure design and setup

We will help you choose the server infrastructure most suitable for your requirements, and help you configure it.

Response times : Team will work as per your SLA.

The SysAlly advantage

  • 24/7 Server Monitoring
  • Unlimited Tickets/Incidents
  • Support Desk and Livechat support
  • Weekly Ticket/Incident Auditing
  • Periodical Server scan reports
  • Backup configurations and monitoring
  • Team works as an extension to your own support team Or As a fully managed support team with end to end support delivery
  • Availability of Level 3 Engineer, round the clock

Dedicated Support Plans


Personalized Support Team, the best in class.

Blossom

Great for who looks for a well-versed team or tech who only works for you.

Garden

Best for who wants an awesome support services delivered from the same team/tech everyday.

Forest

Your own team, your own rules!

  • Coverage
  • 24x7
  • Helpdesk Support
  • Livechat Support
  • Phone Support
  • L1 Support
  • L2 Support
  • L3 Support
  • Same Team / Tech
  • Server Consultation
  • New Server Setup
  • Server Monitoring
  • Server Administration
  • Server Update
  • Direct Contact With Tech
  • Control Panel Administration
  • Server Migration
  • Server Optimization
  • 3rd Party Software Installation
  • Server Hardening
  • Number Of L1 and L2 Tickets
  • Number of L3 Tickets
  • Number Of Domains Per Server
  • Number Of Servers
  • Response Time
  • Resolution Time
  • Pre-Sales And Billing Support
  • Data Center Contact
  • Plan Per Month ($)
  • Sign Up
  • 8hrs, 5 days/ week
  • 1 - 150 per month
  • 1 - 25 per month
  • 1 - 200
  • 15
  • 30 Mins
  • 4 Hrs
  • $1349
  • Sign Up
  • 8 hrs, Everyday
  • 1 - 200 per month
  • 1 - 50 per month
  • 1 - 300
  • 30
  • 30 Mins
  • 4 Hrs
  • $2229
  • Sign Up
  • 24X7, Everyday
  • 1 - 600 per month
  • 1 - 100 per month
  • 1 - 500
  • 70
  • 30 Mins
  • 4 Hrs
  • $4999
  • Sign Up

Blossom

Great for who looks for a well-versed team or tech who only works for you.

  • Coverage, 8hrs, 5 days/ week
  • 24x7
  • Helpdesk Support
  • Livechat Support
  • Phone Support
  • L1 Support
  • L2 Support
  • L3 Support
  • Same Team / Tech
  • Server Consultation
  • New Server Setup
  • Server Monitoring
  • Server Administration
  • Server Update
  • Direct Contact With Tech
  • Control Panel Administration
  • Server Migration
  • Server Optimization
  • 3rd Party Software Installation
  • Server Hardening
  • Number Of L1 and L2 Tickets, 1 - 150 per month
  • Number of L3 Tickets, 1 - 25 per month
  • Number Of Domains Per Server, 1 - 200
  • Number Of Server, 15
  • Response Time, 30 Mins
  • Resolution Time, 4 Hrs
  • Pre-Sales And Billing Support
  • Data Center Contact
  • Plan Per Month $1349
  • Sign Up

Garden

Best for who wants an awesome support services delivered from the same team/tech everyday.

  • Coverage, 8 hrs, Everyday
  • 24x7
  • Helpdesk Support
  • Livechat Support
  • Phone Support
  • L1 Support
  • L2 Support
  • L3 Support
  • Same Team / Tech
  • Server Consultation
  • New Server Setup
  • Server Monitoring
  • Server Administration
  • Server Update
  • Direct Contact With Tech
  • Control Panel Administration
  • Server Migration
  • Server Optimization
  • 3rd Party Software Installation
  • Server Hardening
  • Number Of L1 and L2 Tickets, 1 - 200 per month
  • Number of L3 Tickets, 1 - 50 per month
  • Number Of Domains Per Server, 1 - 300
  • Number Of Server,30
  • Response Time, 30 Mins
  • Resolution Time, 4 Hrs
  • Pre-Sales And Billing Support
  • Data Center Contact
  • Plan Per Month $2229
  • Sign Up

Forest

Your own team, your own rules!

  • Coverage, 24X7, Everyday
  • 24x7
  • Helpdesk Support
  • Livechat Support
  • Phone Support
  • L1 Support
  • L2 Support
  • L3 Support
  • Same Team / Tech
  • Server Consultation
  • New Server Setup
  • Server Monitoring
  • Server Administration
  • Server Update
  • Direct Contact With Tech
  • Control Panel Administration
  • Server Migration
  • Server Optimization
  • 3rd Party Software Installation
  • Server Hardening
  • Number Of L1 and L2 Tickets, 1 - 600 per month
  • Number of L3 Tickets, 1 - 100 per month
  • Number Of Domains Per Server, 1 - 500
  • Number Of Server, 70
  • Response Time, 30 Mins
  • Resolution Time, 4 Hrs
  • Pre-Sales And Billing Support
  • Data Center Contact
  • Plan Per Month $4999
  • Sign Up

Get Started Now